Verification Standards
Every physician is checked. Not just listed.
Anyone can build a directory. We built a verification process. Here’s exactly what we check, how we check it, and what we do when something fails.
4-step
Verification process
72hr
Max review time
100%
License-checked listings
Our verification promise
The verification process
Four steps, every single physician
No shortcuts. No self-reported data without confirmation. Here’s what happens
before a physician appears in our directory.
1
Step 01 — License check
We verify the license with the state board
We pull each physician’s license status directly from their state medical board database — not from the physician’s application. We confirm that the license is active, in good standing, and covers the state where they’re treating patients.
- Active license status confirmed in real time via state board records
- Any disciplinary actions, suspensions, or restrictions flagged and reviewed
- Telehealth physicians verified in every state where they treat patients
- DEA registration confirmed for physicians who prescribe controlled substances
2
Step 02 — Credential review
We confirm training and TRT-relevant experience
A valid license alone doesn’t mean a physician is qualified to manage testosterone therapy. We review board certifications, specialty training, and whether TRT is a meaningful part of their practice — not a side offering.
- Board certifications verified (Endocrinology, Urology, Family Medicine, Internal Medicine, etc.)
- Medical school and residency confirmed against accreditation records
- Physician must demonstrate active TRT practice, not just theoretical eligibility
- Fellowship or additional training in men's health noted on profile
3
Step 03 — Review audit
Patient reviews are verified, not just collected
Our rating system only accepts reviews from patients who can confirm a real appointment. Reviews are screened for patterns that suggest incentivized, fake, or retaliatory submissions — and filtered before they affect a physician’s score.
- Review submission requires appointment confirmation (date, practice, visit type)
- Automated and manual screening for review manipulation
- Physicians cannot remove reviews — only flag them for investigation
- Patterns of suspicious activity trigger a full profile audit
4
Step 04 — Ongoing monitoring
Verification isn't a one-time event
Licenses expire. Physicians move. Practices change. We re-verify every listing on a 12-month cycle, and any substantiated patient complaint triggers an immediate review — not a queued one.
- Full re-verification every 12 months, automatically scheduled
- Complaint investigations begin within 24 hours of submission
- Physicians removed immediately if verification cannot be confirmed
- Profile status displayed publicly — patients can see last-verified date
FEATURED PROVIDERS
The full checklist
Every item below is confirmed before a physician profile goes live. If any check fails, the application is paused until the issue is resolved.
Licensure
Confirmed with state medical boards, not self-reported.
- Active license in good standing
- No active suspensions or restrictions
- DEA registration (where applicable)
- Multi-state telehealth coverage
Credentials
Board certifications and TRT-specific experience confirmed.
- Medical school accreditation
- Residency program verified
- Board certification status
- Active TRT practice confirmed
Reviews
Every review tied to a real appointment, screened for manipulation.
- Appointment confirmation required
- Fraud pattern screening
- 72-hour flag resolution
- Score recalculated in real time
Medical review board
Our standards are set by practicing physicians
The verification criteria on this page were developed with our medical review board and are updated as guidelines evolve. Every piece of educational content on this site is reviewed before it’s published.
Dr. Elena Vargas, MD
Board-certified Endocrinologist
15 years in clinical endocrinology with a focus on male hypogonadism and hormonal optimization. Dr. Vargas leads our verification criteria for endocrinology listings.
Dr. Marcus Holt, DO
Men's Health Specialist, Urology
Specializes in testosterone deficiency, male sexual health, and age-related hormonal decline. Dr. Holt oversees verification standards for urology and men’s health practices.
Common questions
What people ask about our verification
Can’t find your answer? Ask our team directly.
Physicians pay for a listing in our directory. Paying for a listing does not influence their verification status or rating score — those are determined entirely by our independent review process. A physician who doesn’t pass verification cannot be listed, regardless of payment.
Initial verification typically takes 3–5 business days. License checks are often completed within 24 hours; credential and review audits take the remaining time. Physicians are not shown in search results until all four steps are complete.
Their profile is not published, and they’re notified of the specific issue. If the issue is correctable (e.g., a license that’s in the process of renewal), we’ll re-check once they confirm it’s resolved. If it’s a disciplinary matter, the application is permanently declined.
No. Physicians can flag a review for investigation if they believe it violates our policies, but they cannot remove it directly. Our team reviews flags within 72 hours. If the review is found to be fraudulent or in violation of our guidelines, we remove it. Otherwise it stays.
Every physician profile has a “Report a concern” link. Substantiated complaints trigger an immediate profile audit — not a queued one. If we can’t confirm the physician meets our standards during that audit, they’re removed until the matter is resolved.
Verification means the physician is licensed, credentialed, and reviewed by real patients. It doesn’t mean they’re the right clinical fit for your specific situation. Use the reviews, condition tags, and Q&A section to assess fit — and always have a full consultation before starting any treatment.
Ready to find your physician?
Every physician in our directory has passed this process
Search by city, state, or condition — in-person or telehealth